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FAQs

FAQs

General information

We are providing black car and limo transportation across Orlando, Winter Garden, Kissimmee, Lake Buena Vista, and Port Canaveral areas. We cover all major airports such as Orlando International Airport (MCO), Sanford Airport (SFB), ORL and all private FBOs.

Absolutely! SMB offers both options.

  • Hourly Charter: we offer hourly Charters with flexible schedules, perfect for business meetings, Delegates, Cityscape tours, and Events.
  • Point-to-Point: Perfect for Transfers from Point a to Point b like MCO to Disney, Universal Parks, or Port Canaveral.

Yes. SMB Transportation offers Meet & Greet through professional chauffeurs at baggage claim area and assist with luggage. They also escort you to your reserved vehicle. We monitor real time flight arrivals to ensure timely pickups. We offer extra time for early or delayed flights.

  • Hired Professionally trained chauffeurs.
  • Flat-rate and transparent pricing upfront, no strike fesses
  • Clean, sanitized and Luxury Vehicles
  • Guaranteed on-time Arrivals at destination.
  • Corporate billing and Invoicing in real time

FAQs

Booking and reservations

You can easily Book your Orlando Chauffeur Service through our secure Online reservation system or call our support team directly. Once you booked, you will receive instant confirmation through text on phone and email. You’ll get chauffeur details, and real-time ride tracking with peace of mind.

We understand your Business and Activities very well. We know flexibility is key. You can modify or cancel your reservations before 24 hours without any penalty. But Last moment Changes can be handled case-by-case by our support team.

Our support team is available 24/7 through phone, chat, or email. Either you need last moment adjustments or custom arrangements, our dispatch and support are always ready to assist.

FAQs

Pricing and payment

You can pay by all credit and debit cards, including Visa, MasterCard, and American Express. Our Corporate clients can also request invoicing and direct billing options.

Yes, we accept cash payments directly to the chauffeur at the end of your trip. SMB Transportation prefers prepayment by card for guaranteed confirmation.

Absolutely Yes. All transactions are processed through a secure, encrypted payment gateway of Limo anywhere and Stripe to ensure your personal and financial details are protected.

Our Prices are calculated on Booking Lane Form for Reservation. All prices are shown transparently and based on distance, vehicle type, duration, and service type. You’ll always see your full fare before booking and pay for what you are taking, no hidden fees.

Yes. SMB Transportation generates a detailed digital receipt which is automatically sent to your email after each reservation. Corporate accounts receive monthly invoicing if requested.

Our Booking Lane Form receives your Payment and generates instant email confirmation and digital receipt. Our 24/7 support team can verify payment status anytime.

SMB Transportation have flexible Policies for their clients, you can cancel free of charge up to 24 hours in advance before your scheduled pickup. Cancellations made within 24 hours may charge a nominal fee. It depends on the service type.

FAQs

Vehicle information

Our fleet of Limo Cars are Executive sedans, Luxury SUVs, Stretch Limousines, and Mercedes Sprinter vans. All models are fresh and current year. These vehicles are used for corporate travel in Orlando, airport transfers, and group events. Each vehicle is perfectly maintained and cleaned after every trip.

Yes. SMB Transportation is Fully Secured and Insured with 100 Million Policy of Vehicles. We also Hired Chauffeur with Workman Insurance Policies. All Chauffeurs are fully licensed, and permitted for transportation in Florida. We are ensuring your journey is safe and compliant with state regulations.